Appraisal Automation
Workflow

Much of an appraisal is clerical. The value opinion is not.

Software can handle data entry, comp retrieval, form filling and compliance checks. It should.

Choosing comps, adjusting them and settling on a value still take an appraiser who signs the report. Here is each stage and where it falls.

A dark office desk at night with two monitors glowing softly, a keyboard, a notebook and a small plant.
Stage by stage

Nine stages, graded

Automation works best when the input is structured and the result can be checked. It falls off where the appraiser's signature comes in.

01

Order intake and assignment

Routing a job to an appraiser licensed in the right state who covers the area and is available.

Automatable
02

Records retrieval

Pulling assessor data, deeds, prior listings, permits and flood determinations into one file.

Automatable
03

Scheduling

Contacting the occupant, offering slots, confirming and reminding.

Automatable
04

Property data collection

Measuring, photographing and recording condition on site. On a hybrid assignment, a trained data collector does this part.

Partly
05

Sketch and area calculation

Turning measurements into a floor plan and a gross living area figure.

Partly
06

Comparable selection

Deciding which recent sales are comparable. Software can suggest candidates; picking among them is judgment.

Judgment
07

Adjustments

Deciding what the market pays for each difference, and supporting that with evidence.

Judgment
08

Reconciliation

Weighing the approaches and the comparable sales into one supported opinion of value.

Judgment
09

Compliance and quality review

Checking the report for internal consistency, missing fields and rule violations before delivery.

Automatable
The line

Why the judgment stages resist automation

The signature carries liability. Professional standards and state licensing hold the appraiser personally accountable for the opinion. That accountability cannot pass to a model, so this is a legal problem before it is a technical one.

Comp selection depends on context. The nearest sale is not always the most comparable. A busy road, a school boundary or a different micro market three streets away can change the answer. Some of that shows up in the data. Much of it does not.

Adjustments need support. A number alone is not enough: the appraiser has to show why the market backs it. That explanation is part of the report.

Automating stages one to three and nine frees the appraiser for six, seven and eight. The value of the report comes from those three.

Some of the saved hours can go toward getting found by lenders, agents and homeowners who order work nearby. Here is a plain guide to how appraisers rank in their own county.

Appraisal service

The judgment end of the pipeline

Software shortens the clerical stages. Comp selection, adjustments and reconciliation still need a licensed appraiser to sign for them.

National

For lenders and homeowners who need that signed opinion on a home, there is Pocket Appraisal's national residential appraisal service.

Questions

Common questions

Will software replace appraisers?
Not for the parts that carry liability. A model can produce a number. It cannot hold a license, answer to professional standards or defend a value with reasoning. What is changing is the clerical work around the opinion, and that is a large share of the hours.
What is the difference between an AVM and an automated workflow?
An AVM is an algorithm that estimates value with no appraiser involved. An automated workflow speeds up the work around an appraisal that an appraiser still performs and signs. People mix the two up all the time.
Does automation make appraisals cheaper or faster?
It cuts delays in intake, scheduling, data retrieval and compliance checks, where a lot of calendar time goes. Whether that lowers the cost depends on the lender and the market, not the software.
Is a data collector the same as an appraiser?
No. A property data collector gathers measurements, photos and condition notes. The collector does not form an opinion of value and is usually not the licensed appraiser who signs. On a hybrid assignment, the appraiser analyzes what the collector gathered.
More on this topic

More on the workflow

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